| FOR IMMEDIATE RELEASE December 18,
2000 Services from WebEx Communications, Inc. Allow
Instantaneous Access to CATI Technical Expertise BUFFALO GROVE, IL,
December 18, 2000 -
Computer Aided Technology, Inc. (CATI) announced today that they
have implemented WebEx Meeting Center, a real-time interactive
multimedia communication service, company-wide to expand their
services to include internet-based technical support, educational
seminars and product demonstrations. This technology puts CATI, the
Nation’s No. 1 SolidWorks integrator, at the forefront of bringing
collaboration techniques to the engineering community. CATI strives to be a
leader in technology, bringing innovative hardware and software
solutions to the engineering, manufacturing, educational, and
information technology communities. With the addition of
internet-based services via WebEx, CATI has made an investment in
technology to better serve their customers in multiple areas.
Technical Support via WebEx brings CATI’s expertise to the desktops
of customers allowing the CATI Technical Support Representative to
“step-in” to the customer’s desktop, see the problem and fix it
quickly. CATI provides educational seminars via WebEx so that
customers do not have to leave their desks to learn about the
latest, most innovative technologies in their field. Finally, WebEx
eases the time-intensive nature of evaluating a new technology by
enabling product demonstrations that can include as many
participants as necessary without the time and expense of bringing
everyone to the same location. “WebEx Meeting Center services allow us to
bring our technical expertise directly to the desktop and create
spontaneous, collaborative and secure meeting sessions,” comments
Richard Werneth, Vice President of Sales, CATI. “Our goal is to
provide value in every solution we offer so that our customers can
maximize the positive impact of our technologies in their
organizations. This tool further reinforces the value and eliminates
the geographical obstacles that have existed in the past.” “In this technology driven industry, real-time
communication tools are essential for both the growth of the
business and excellence in service,” comments Glenn Reinus,
Vice President of Worldwide Sales and Business Development. "WebEx is being rapidly embraced by the
engineering community, since WebEx services provide a cost-efficient
and productive way for engineers to collaborate on projects,
demonstrate software, and provide technical support. By incorporating WebEx
Meeting Center into their business model, CATI is able to reach
their customers faster and exceed the level of support and service
expected by their customers.” About CATI |