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Top Ten Questions to Ask Your 3D CAD Vendor

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1. Market share

  • How many 3D CAD licenses have been sold?
  • Of those licenses sold, how many were the result of an upgrade process?
  • How many customers are in production with the product?
  • Is your product the market leader? How do you validate this?
  • Is your product the industry standard? How do you validate this?
  • Is your product taught in educational institutions?

2. Revenues

  • Are your 3D CAD or design solutions product revenues growing?
  • What percentage of your revenue is coming from 3D design products?
  • What percentage is coming from other types of applications (applications not related to 3D MCAD)?
  • Are you profitable?

3. Product Maturity

  • How many major releases has the software gone through to date?
  • When was the product last upgraded?
  • How often are service pack/enhancements/extensions released?

4. Product Integration

  • Does the product integrate with third party applications?
  • How many applications?
  • Does your product have integrated applications for CAE? CAM? PDM? Fluid flow? Wire harness? Electronic design? Rendering? Animation? Surfacing? Feature recognition? Tolerance analysis? Mold design?

5. Product Innovation

  • Does the customer have input into product upgrades? How?
  • How innovative have product enhancements been?
  • Name five innovations in the product.
  • How many patents, or patents pending, do you have?
  • Have you been forced to discontinue products? Which ones and why?

6. Collaboration

  1. Can CAD files be easily shared with co-workers, partners, and customers?
  2. Is collaboration cost-effective?
  3. What quantitative benefits have customers achieved through design collaboration?

7. Customer Success

  • What benefits do customers realize from your product?
  • Can you provide an explicit example of return on investment?
  • Can you provide several references?

8. Complementary Products

  • What products do you offer to extend the capabilities of your core 3D CAD product?
  • How mature are the complementary products?
  • How many users are there?

9. CAD Integration

  • How well does your 3D CAD software integrate with other vendors’ CAD products?
  • oes the product provide single-window integration?
  • Which file types can your product import and export?
  • Is your CAD application OLE compliant, providing seamless data exchange with Microsoft ® Office applications?

10. Training/Services

  • Are there extensive training programs available, regardless of geographic location?
  • Do you offer professional services and consulting to help implement the product?

 


 

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