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Technical Support Bulletin: Failure to Create .JPG With "Save As" Function
By Keith Schaefer

Symantec antivirus and system security released an update of their definitions, in this definition it marked IJL11.DLL as a malicious dll file. This file is normally contained in the root of the SolidWorks install directory and controls primarily the creation of jpg files when used in the "save as" function.
The software right now moves the file into quarantine. It needs to be released from quarantine in order to work properly. We are working with SolidWorks to get a better handle on the process to release the file and allow it to run. We are also looking for other features in SolidWorks that need this dll to run properly.
In the mean time please be aware of the symptoms caused by this. It generally results in three stacked errors.

-"The specified module could not be found"

-"Could not load SolidWorks DLL: sldjpegu.dll."

-"The Add-in selected is not a valid SolidWorks Add-in"

-If the dll file is missing, and the quarantine has already been deleted, the file can be replaced with the file from any other machine running SolidWorks, provided the service packs are the same.

 

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