Volume 6, Number 8, August 2005
 
 

Technical Support Bulletin: Creating Document Templates and Sheet Formats- By Paul Niedermann, Technical Anaylst, CATI

CAT Tale - DiMonte Group - Aurora, IL
The DiMonte Group performs industrial design, engineering, drafting, model shop services, and offers complete product development to their customers. Their primary challenge is to help their clients save time and money, and in turn continually win their repeat business. The DiMonte Group currently has a 94% repeat business success rate.

Special Events at the Tooling and Manufacturing Association (TMA) -
August 19 , 2005 3D Skills - Are you a member of the TMA? TMA members receive special incentives for SolidWorks training at CATI. To find out more information about what's included, please contact Laura Amick at 888-308-2284 x 230 or email at laurenf@cati.com.

Short on Time? Register for a CATI Webcast - CATI knows your time is valuable and we have scheduled webcasts so you can view the latest technologies from the convenience of your office.

3rd Annual Midwest SolidWorks Regional User Group Conference - October 13th and 14th, 2005 - Join us for two full days of presentations and access to SolidWorks Solutions partners and vendor sponsors. If you can’t get to SolidWorks World in Las Vegas in 2006, make plans to attend this year’s Midwest Conference, it promises to be bigger and more informative than ever.

Managers Corner: Pledge of allegiance - Build customer loyalty by treating staff with respect So much is said and written about customer service. However, few
companies seem to really get it.
Few businesses walk the walk. I recently came across one company that understands how customer service can create customer loyalty. That company is North Prairie, Wis.-based Woodhaven Homes and Realty.
basis.

Register for CATI Online Customer Support -  A key feature of CATI support is the Online Support option. This secure area of the CATI website allows customers instant access to their account as well as being a live portal to the CATI Support database. Features of the support area of the website include the ability for the user to open new calls, track call progress, register for training and view purchase history. Check your email soon for information on a special webcast on how to utilize this feature.

 
 
 

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