Here are some tools that our support team has found useful in keeping SolidWorks and the other products we sell in top form.
Trouble Shooting
WebEx - We use WebEx Remote Support for SolidWorks support to maximize your companies uptime by supporting users anywhere from there own computer. You can access the CATI Webex site at:
Windows Installer Log Analyzer - Windows Installer Log Analyzer
is a tool to assist in identifying most critical installer errors, and offer possible solutions to those errors. To learn more click here.
Windows Installer Cleanup Utility - is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised. We recommend that you do not use this utility with 2007 Office system products. For help removing installations of 2007 Office system products, click the following article number to view the article in the Microsoft Knowledge Base928218
Filemon - monitors and displays file system activity on a system in real-time. Its advanced capabilities make it a powerful tool for exploring the way Windows works, seeing how applications use the files and DLLs, or tracking down problems in system or application file configurations. Download Filemon here.
Software / Service Packs
SolidWorks Labs - "SolidWorks Labs provides a great way for users to test out new functionality and new product ideas" William Doll, Director of SolidWorks Labs. These are free tools for SolidWorks user to use, enjoy and give feed back directly to developers.
Free CAD Tools - CATI offers free CAD downloads to enhance your 3D design experience. This includes 3D CAD tools, 2D / 3D CAD applications, CAD software enhancements, and CAD viewers.
3D Content Central - If you need a 3D Model for your design, 3D Content Central is your source. It is a free service for locating, configuring, downloading, and requesting 3D parts and assemblies, 2D blocks, library features, and macros. Join an active community of over 1/2 million designers who share and download user contributed and supplier-certified design data.
EcoSqueeze - is a application used to defragment files created through Microsoft's OLE2 / Structured Storage Technology (i.e. MS-Word, Excel, SolidWorks...).
CATI's SolidWorks FTP Download - This is a direct link to our Public FTP folder where you can download Admin Images, Installation Packages, Service Packs and Network License Managers for Solidworks
When this web pages comes up will want to view this FTP site in Windows Explorer. In Internet explorer go to View menu, click Page, and then click Open FTP Site in Windows Explorer.
This requires a login and password. Send a request to support@CATI.com for access.
Reference Manuals
SolidWorks Administration Guides - Installation and administrative references including the Installation & Admin guides, Release Notes, What's New, and FlexLM (SNL) information.
SolidWorks Certified Graphics and Hardware - One of the most important thing you can do to keep SolidWorks running fast and stable is to use certified graphics cards and systems. This link will take you to the latest information on graphics cards as well as anti-virus applications, and system requirements for SolidWorks and the SolidWorks product data management software.
Forms
SolidWorks Home User License Agreement (HUL) - This form is required for companies that are using SolidWorks SolidNetwork license and need a SolidWorks serial number for home use.
