This quotation will remain firm until the expiration of the license(s) being renewed, unless modified or withdrawn in writing by Computer Aided Technology, LLC, hereby referred to as CATI, prior to the customer’s execution of this quotation. Any quotation executed by the customer in accordance with the prior sentence will constitute a legal and binding contract between the customer and CATI, which will be subject to these terms and conditions in all respects.
The products and services included in this quotation represent an alternative. It is the obligation of the customer to ensure that the alternative listed in this quotation will satisfy the needs of the customer.
CREDIT AND TAXES
New customers and customers that have not purchased products or services from CATI during the two (2) year period prior to the date of this quotation may be required to complete a credit application and submit it with their order. To the extent CATI is not satisfied, in its sole discretion, with the creditworthiness of any such customer, CATI reserves the right to (a) withdraw this quotation, whether or not it has been executed by any such customer prior to such withdrawal, without any liability to CATI, or (b) modify its standard payment terms set forth below, including by requiring any such customer to pay the entire aggregate amount due under this quotation prior to delivering any products or providing any services.
The prices included in this quotation do not include state sales tax unless specifically cited in the quote.
Payment for the purchase of products or services other than consulting or customized training shall be within 30 days of execution of the agreement by the customer.
All past due payments not paid within ten (10) days of the due date are subject to 1.5% per month service charge or fraction thereof elapsed after the date due if not paid in full.
TERM OF MAINTENANCE & SUBSCRIPTIONS
The term of each subscription or maintenance agreement shall be as specified in the applicable quote. CATI will be permitted, in its sole discretion, to increase its prices for annual subscription or maintenance at any point prior to payment by the customer of the invoice related to the applicable annual term. We will provide you notice of different pricing at least 30 days prior to the applicable renewal term.
CANCELLATION AND RETURNS POLICY
All sales are final and non-refundable. Any refused and/or returned packages will be subject to a 20% restocking fee. Shipping and handling charges are non-refundable. Returns must have a CATI Return Merchandise Authorization (RMA) number. Any claims for damaged or incomplete shipment must be made within 48 hours of receipt by email to firstname.lastname@example.org, and will only be replaced with the same title.
CATI accepts no responsibility for delays due to causes beyond its control, including but not limited to strikes, fires, floods, or delays in its usual material supply beyond order shipment dates. The customer is responsible for all shipping costs and expenses, unless other arrangements are approved by CATI in writing in advance of the scheduled shipment date. Delivery dates are approximate and are based upon prompt receipt of payment (to the extent required prior to shipment) and all necessary information and approvals from the customer.
CATI is not providing any express or implied warranty for any products (including software products, online services or other intellectual property) provided pursuant to this quotation, and any warranty in respect of such products will be solely provided by the applicable developer or manufacturer of such products. CATI hereby expressly disclaims all other warranties, expressed or implied, including, but not limited to, fitness for a particular purpose or use to the original customer or any other customer, and all such warranties are hereby disclaimed.
CATI will provide information to the customer upon the customer’s request regarding any product warranty available from the applicable developer or manufacturer.
Any software, online services or other intellectual property provided by CATI to the customer is subject to the license and other terms applicable thereto as prescribed by the applicable developer and/or as contained in or set forth in the packaging related to such software or other intellectual property, as applicable. Such license terms will be provided by CATI to the customer upon the customer’s request.