Computer Aided Technology (CATI) Technical Support has been getting a bunch of calls lately about the Description field missing from the SOLIDWORKS Save As and Open dialog boxes. It has given us a little trouble, but this blog documents what we at CATI did to resolve this SOLIDWORKS issue.
Enable the Details Field
Pull down the File menu inside SOLIDWORKS and pick Open.
In the Open dialog box, make sure that Details Pane is checked under Organize-Layout.
Sometimes it is as simple as that. But for most, that is only part of the solution.
Register the sldpropertyhandler.dll DLL
One of the main causes of the Description field issue is that the sldpropertyhandler.dll was not properly registered on the PC. We have had some trouble getting this to register properly due to insufficient permissions. We found that by running the command prompt as the administrator was the most effective way to resolve the issue.
1. First, locate where you have the sldpropertyhandler.dll is stored on your computer. To do this, open Windows Explorer and navigate to your SOLIDWORKS installation directory. The default location is C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS). Once you find sldpropertyhandler.dll, take note of the path to this file.
2. Open a command prompt by going to Start > Run > type cmd. Right click on cmd.exe and pick Run as Administrator.
3. In the command prompt, type in the following based on your SOLIDWORKS installation folder location as noted above:
regsvr32 “C:\Program Files\SOLIDWORKS Corp\SolidWorks\sldpropertyhandler.dll”
Hit the Enter key on your keyboard.
4. Make sure that you get the registration was successful message. If you do not, please contact CATI Technical Support.
Run SOLIDWORKS and verify that the issue is resolved. The File-Save As dialog box should now show the Description field.
Please check back to the CATI Blog as the Dedicated Support Team will continue posting new series of articles every month that go further into the details of many of the SOLIDWORKS tools. All of these articles will be stored in the category of Daily Dose…..of SOLIDWORKS Support.
Neil Bucalo, CSWP, CSWS-MD
Computer Aided Technology