PDM Administrative Services
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INSIGHT Administrative Services Program for SOLIDWORKS PDM
At Computer Aided Technology, we understand that it can be difficult to manage and grow your SOLIDWORKS and PDM environment. Everything from annual PDM upgrades to PDM Workflow changes are time consuming and generally reserved to engineers or IT staff who are already working long hours. CATI can take on those SOLIDWORKS PDM administrative tasks with our INSIGHT Program. An INSIGHT team member will be assigned to your company and we will focus on the administrative jobs while you focus on your core business.
INSIGHT Program for SOLIDWORKS PDM Professional
CATI can provide administration services to help you reduce cost while getting more from your existing SOLIDWORKS PDM solution. The INSIGHT program includes a number of items that are tailored to fit your company needs, so you can choose what best fits your need from an administrator. Choose one or all of the INSIGHT Program options from the program menu.
SOLIDWORKS PDM Professional or Standard INSIGHT Menu
- PDM Version Upgrades
- PDM Test Server setup
- PDM Server Health Checks
- PDM Onsite User Meetings
- PDM Client Installations
- PDM Configuration Changes
- Improved support of your PDM environment
- Allow your resources to focus on your business needs
- Improved monitoring of system resource loads and PDM usage
- Predictable annual costs
- Frequent onsite Q&A sessions with an expert
- Configuration changes to improve PDM efficiency
- Training for new employees
- Direct access to our tech support team with an assigned InFlow resource
- Annual PDM upgrades
- New client installations
When you sign up for INSIGHT Administrative Services, you see these benefits:
Improved Support Access
Your users will have direct access to our CATI team for troubleshooting SOLIDWORKS and PDM issues. An INSIGHT team member will be assigned to your company for consistent support. Your INSIGHT team member will perform a baseline audit and recommend improvements to hardware and software configuration.
Increased ROI with regular INSIGHT Administrative Group Sessions
Your Computer Aided Technology INSIGHT administrator will regularly visit your facility to discuss new features and functions to make sure your users are getting the most from the tools. In addition, your INSIGHT team member can update your SOLIDWORKS and PDM configuration to improve functionality and performance.
Improved reliability with frequent Health Checkups
Your INSIGHT team member will check on your PDM server regularly to make sure your system is performing well. Using proprietary CATI tools, our team can automatically receive alerts so we can react quickly to issues, before they become more system-wide problems. We can even monitor PDM usage trends to provide training recommendations for the users or suggest IT infrastructure changes.
Reduced risk by Annual Upgrades
Your Computer Aided Technology INSIGHT team member can perform upgrades to your SOLIDWORKS and PDM system. In addition, your CATI administrator will implement a test server and build a plan for testing the new software versions prior to launch.
Predictable Annual Costs
With an annual contract, you can be sure that there will be no surprises when it comes to costs. If you need help, whether with configuration changes, upgrades, or installation, our INSIGHT team member is available.