SOLIDWORKS, 3DEXPERIENCE, Stratasys, Creaform Support, and more!

Technical Support

The ability to support our customers is the cornerstone of our business. With 150+ engineers on staff available 12 hours per day, 5 days per week, our award-winning technical team can assist you with your software and hardware challenges in a timely manner.

At CATI, we currently support customers with SOLIDWORKS Software SolutionsDassault Systèmes 3DEXPERIENCE PlatformStratasys 3D PrintersCreaform 3D ScannersDriveWorks Design Automation Software, and CAMWorks.

Simulation Support Email:
PDM/PLM & DriveWorks Support Email:
Hardware Support Email:

Our industry experts support our customers along the way with:

  • Technical Support Via Phone and Email
  • 3D Printer Maintenance and Repairs
  • 3D Printer Part Replacement
  • Software & Hardware Planning
  • On-site Visits
  • Advanced Training Certifications
  • Advanced Technical Support Certifications
  • Customer Monthly Webinar Tips Sessions
  • Web Video Training Products
  • Industry & Product Technology Events
, Technical Support
, Technical Support
, Technical Support
Technical Support

CATI Customer Portal

You can access our customer support system anytime to initiate a new Support Question or check on the status and update an existing call. You also have access to view license information, CATI custom Support videos, and view your account rep’s contact information.

Visit the CATI Customer Portal

SOLIDWORKS Subscription Service Benefits

SOLIDWORKS Subscription Services entitle you to live technical support from CATI. Support services include telephone assistance with product features, menu commands, installation issues, and troubleshooting. We also act as your advocate to product issues reported to SOLIDWORKS at the proper priority.

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