Create a CREAFORM Customer account


Getting Connected to CREAFORM’s Customer Center is essential with the purchase of a 3D scanner. The customer center provides useful tools such as: software & license downloads, training files and tutorials, interactive E-learning, accessories for your newly purchased scanner and much more. All of this is provided to you as a customer at no extra charge so it’s a huge benefit to get access to these online tools.

Here’s how: 

Step 1:Web Access Request

  • Go to the Customer Center to create a new account and select Web Access Request. It will take about 24 hours before you receive access from the Creaform technical support team.
  • Customer center link can be found here:

, Create a CREAFORM Customer account

Step 2:Login into Customer Center

  • Once access is granted, login to the customer center with Email and Password.

, Create a CREAFORM Customer account

Step 3:Download the software

  • VXelements latest versions, all licenses, all calibration files are available for download at the Customer Center.
  • Select the latest version in the software column and select the download icon.

, Create a CREAFORM Customer account

  • Once downloaded, follow the on-screen promoter to install VXelements.

Step 4:License & Software Updates

  • Internet connection is required to activate/deactivate/update the license.
  • Open up VXelements and navigate to the Configure Tab
  • Go to Options and add your email and password used to login to the customer center.
  • Check the Remember password box.

, Create a CREAFORM Customer account


For more information on 3D scanning visit our 3D scanning blog section at

The engineer’s first problem in any design situation is to discover what the problem really is.

Bob Renella
Product Engineering Manager
Computer Aided Technology, Inc

  • Share this
Find Your Design Solution in the CATI Store.
Browse Products