SolidWorks Hole Wizard and Toolbox cannot be used after Kaspersky anti-virus update

SOLIDWORKS Technical Support is currently investigating an issue affecting SOLIDWORKS users that are running Hole Wizard and Toolbox on machines with Kaspersky anti-virus software installed. Under these conditions, users may find that SOLIDWORKS will generate the following master database error when accessing the Hole Wizard and Toolbox:

“Cannot open the Microsoft Jet engine workgroup information file.”

The issue has been found to be related to a Kaspersky Antivirus update that was released on April 9, 2014

How to fix this issue:

1.Perform a search on the C:Windows folder for a file named “system.mdb”

You will find that this “system.mdb” will have been created on 4/9/2014 and have a file size of 0kb.

2.Delete this file and reboot the PC.

3.Re-launch SOLIDWORKS and verify that the Hole Wizard and Toolbox are functioning.

  • Share this
Find Your Design Solution in the CATI Store.
Browse Products