Many of us have run into this one. What a pain. I have the dongle in the server. The light is lit. But when I go back to my desk and remote in I can’t configure the software to read the license file because it can’t see the dongle properly. It doesn’t make sense.
I agree, but I know an easy way around the problem.
The issue is actually due to the fact that we are attempting to configure the license server remotely. This is a very common problem.
What we have learned though is, if we use a console session of remote desktop it will work.
Here’s how you do it:
From the Start menu select Run.
In the window type — mstsc -v:<servername> /F -console
Then select Ok
This will take you straight to the login screen for the server.
You should now be able to read the dongle through the remote connection using the SOLIDWORKS License Manager Interface.
Technical Services Manager
Computer Aided Technology