How to avoid a Redneck Workaround to capture a screenshot

Now we all know we are big fans of finding ways to do things faster and simpler but there are some Redneck Workarounds that you are just better off not using and capturing a screenshot from your computer is one of them.

When you call in to a technical support line and they ask for a screen shot of the problem you are having the one thing they do not want to see is this, a digital picture of your screen.

While this shows that you know how to use a camera and shows us the issue you are having this is not the easiest way to get the job done.

There are several ways to avoid having to use your camera to capture what is showing on your screen.

• The first option is to use the Print Scrn button on your keyboard this will capture everything that is showing on your monitor. Then all you need to do is paste (Ctrl+V) into a program like Word or Paint.
• The second option is to use Alt+Print Scrn this will capture everything that is showing on the program or dialog box you have selected/active on the sc reen. Then all you need to do is paste (Ctrl+V) into a program like Word or Paint.
• A third option to use if the problem is reproducible time and time again is use SOLIDWORKS Rx this is found in your list of programs usually under SOLIDWORKS, SOLIDWORKS Tools and will allow you to record your session of SolidWorks.
• Your final option is to use a 3^rd party program that is designed for capturing screen images. I use a program called SnagIt and in my opinion this is a great tool because it gives you many different options for capturing and editing images.

If you have any questions about any of these options please give us a call and we will be happy to help you capture a screen image without having to get out the camera.

Josh Altergott

CATI Support Team Leader

(no this is not my car)