The license manager won't read the Dongle!!

Many of us have run into this one.  What a pain.  I have the dongle in the server.  The light is lit.  But when I go back to my desk and remote in I can’t configure the software to read the license, The license manager won’t read the Dongle!! file because it can’t see the dongle properly.  It doesn’t make sense.

I agree, but I know an easy way around the problem.

The issue is actually due to the fact that we are attempting to configure the license server remotely.  This is a very common problem.

What we have learned though is, if we use a console session of rem, The license manager won’t read the Dongle!!ote desktop it will work.

Here’s how you do it:

From the Start menu select Run.

In the window type — mstsc -v:<servername> /F -console

Then select Ok , The license manager won&#8217;t read the Dongle!!

This will take you straight to the login screen for the server.

You should now be able to read the dongle through the remote connection using the SOLIDWORKS License Manager Interface.

Adrian Fanjoy

Technical Services Manager

Computer Aided Technology

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