My Stratasys Desktop 3D Printer Is Not Jetting Material – Stratasys 3D Printer Support Tip

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From time to time we have seen 3D Printers “Ghost Printing” as we call it.  This is when the print block moves as normal during a print job without jetting any material.  This is caused by print data getting corrupted. There is a simple fix for this. Here is the process. First, power down the printer. Next, take the black cover off the print block using the two silver thumb screws.   Finally, you will see two ribbon cables leading to the two green […]

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HELP! My Objet Printer Has No Power

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A quick thing to check if you have no power at all on a Stratasys Objet Desktop model machine is the internal power cables. The main power cable will split to two cables once it enters the machine and on occasion they will become loose from the vibration of the machine. To check simply take the back cover off and on the right side you will see two power cables leading to the power supply. Just make sure they are […]

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UV Ignition Timeout on Stratasys Objet Desktop

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One common issue we see quite frequently on the Objet Desktop line is UV Ignition Timeout errors. This can be caused by a number if things ranging from a software glitch to a broken UV bulb. If your machine has a UV error there are two quick things you can do to try to either figure out what is wrong or get you up and running. The first is to simply restart the printer software. like I mentioned software glitches can […]

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How To: Preventative Maintenance DIY Guide for your Stratasys FDM System

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If you have a Stratasys Dimension 1200, Dimension Elite, uPrint, or Fortus 250mc, then doing preventative maintenance is a simple process that can be done on your own. You will first need to obtain a preventative maintenance kit from Stratasys by ordering it through your local reseller. Once the kit arrives you will notice that it contains 4 chamber fans, (2 for uPrint), a head cooling fan, and some covers for the print head. We do not replace the head […]

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How to Replace and Calibrate Your Uprint Tips

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How to Replace and Calibrate Your Uprint Tips Removing Tips Enter Tip Maintenance – Replace Tips. From Idle, Select Maintenance > Machine > Tip > then Replace. The printer will display Load Model – Unloading, followed by Tip Maintenance – Adjusting Temperature. After the temperature has stabilized, the printer will display Tip Maintenance – Replace Tips. You can now open the printer door and replace the tips – or you can Cancel the tip replacement procedure. Remove Plastic Head Cover […]

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Routine Maintenance Schedule On A Stratasys PolyJet Desktop Printers

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Routine Maintenance Schedule On A Stratasys PolyJet Desktop Printers After every print job: Clean the print heads and the roller surface. see “Cleaning the Print  heads and the Roller” Weekly: Perform the Pattern test. See “Pattern Test” Stratasys 3D Printing: Objet Pattern Test Clean and inspect the wiper. See “Cleaning and Replacing the Wiper” Wiper Cleaning, Inspection, and Replacement on a PolyJet Desktop Printer – Stratasys 3D Printer Support Tip When printing with MED610 Calibrate the UV intensity. See “Testing and Calibrating […]

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Obtaining a .CFG file from a Stratasys FDM Printer

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When contacting your local reseller for issues with your Stratasys FDM printer we recommend sending the .CFG file.  The .CFG file is a log file that contains all the machines information. It is very detailed and can greatly assist with troubleshooting machines. The files contain information about temperatures, calibrations, printing material and error codes.  These files can be obtained through either Catalyst or Insight (control center) print software.  In both programs, it’s located under the services tab then “export configuration” […]

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Stratasys 3D Printing: FDM Part Curling – Lifting From the Tray

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FDM Part Curling – Lifting From the Tray   From time to time, we see parts lifting off the build tray during printing.  There are two main causes. Both of which are related to air flow. If parts are positioned together tightly and air flow can’t move through the parts efficiently, it can cause parts to lift up. A  We also see part lifting in large flat parts. Printing in a SPARSE FILL will help with part curling. You can […]

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Stratasys 3D Printing: Manual / Alternative Load Cell Calibration

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Manual / Alternative Load Cell Calibration   In some cases, the Stratasys Polyjet desktop models will require a manual load cell calibration.  In the case where the load cell calibration wizard does not correctly, calibrate the weight using this method:   First off, remove all bottles and waste containers from the material bay.   In the printer application, select Maintenance > Calibration.     Select the Weight Sensor tab.  From the Cartridge list, select the weight sensor you want to […]

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Stratasys 3D Printing: Part Shift on FDM machines

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Part Shift on FDM machines Part shift is one type of part quality issue we see on FDM machines. There are several simple things that can be checked that may resolve the issue. Here we see some examples of parts shifting. The first and most simple thing to check is to  make sure the build plate is latched and secured.  If you have a Dimension 1200, Fortus or Uprint, check to see that the print head will toggle from side to side with […]

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