Obtaining a .CFG file from a Stratasys FDM Printer

When contacting your local reseller for issues with your Stratasys FDM printer we recommend sending the .CFG file.  The .CFG file is a log file that contains all the machines information. It is very detailed and can greatly assist with troubleshooting machines. The files contain information about temperatures, calibrations, printing material and error codes.  These files can be obtained through either Catalyst or Insight (control center) print software.  In both programs, it’s located under the services tab then “export configuration” […]

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Stratasys 3D Printing: FDM Part Curling – Lifting From the Tray

FDM Part Curling – Lifting From the Tray   From time to time, we see parts lifting off the build tray during printing.  There are two main causes. Both of which are related to air flow. If parts are positioned together tightly and air flow can’t move through the parts efficiently, it can cause parts to lift up. A  We also see part lifting in large flat parts. Printing in a SPARSE FILL will help with part curling. You can […]

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Stratasys 3D Printing: Manual / Alternative Load Cell Calibration

Manual / Alternative Load Cell Calibration   In some cases, the Stratasys Polyjet desktop models will require a manual load cell calibration.  In the case where the load cell calibration wizard does not correctly, calibrate the weight using this method:   First off, remove all bottles and waste containers from the material bay.   In the printer application, select Maintenance > Calibration.     Select the Weight Sensor tab.  From the Cartridge list, select the weight sensor you want to […]

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Stratasys 3D Printing: Part Shift on FDM machines

Part Shift on FDM machines Part shift is one type of part quality issue we see on FDM machines. There are several simple things that can be checked that may resolve the issue. Here we see some examples of parts shifting. The first and most simple thing to check is to  make sure the build plate is latched and secured.  If you have a Dimension 1200, Fortus or Uprint, check to see that the print head will toggle from side to side with […]

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Stratasys 3D Printing: Soluble Support for V3 Polyjet Desktops

Soluble Support for V3 Polyjet Desktops   Soluble Support has been released for all V3 Desktop Polyjet machines.   SUP706 is a Support material that dissolves in a solution of caustic soda and sodium metasilicate and can be removed easily. To run Support 706, you will require an upgrade.  This is free of charge and can be done by users.   The easiest way to tell if you have a V3 machine will be to check to see if you have […]

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Stratasys 3D Printing: FDM Printer Head Jams – A Simple Solution

FDM Printer Head Jams – A Simple Solution If your FDM head is frequently jamming there may be a simple solution. This can only be done on the Stratasys uPrint, Dimension 1200 and Fortus 250mc systems. Over time, the Z axis will become uncalibrated.  This can happen by itself over time or be caused by reusing build trays.  The Solution is to run a Z calibration.  This will insure that the tips are printing at the proper height away from […]

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New Heads Filling Wizard Method

We have found that when doing a heads filling calibration there are extra steps that should be taken to ensure an accurate calibration. Manually changing the liquid level sensors back to factory values will help the machine calibrate the sensors accurately.  Do do this extra step simply enter maintenance mode then go under the Parameter Manager. Scroll down to Heads Filling. Then change the first four values to look like the values below. Then follow the normal Heads filling calibration […]

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Objet Prime Head Filling Timeout/Material Suddenly Not Being Accepted

Objet Prime Desktop units are capable of running Tango material.  The only desktop machine capable of doing so.  There is one slight downside to this.  Tango and materials are a bit thicker and have a different filter system that had to be developed.  The new filters are similar to the ones used in Eden / Connex machines.  Although the prime is capable of running tango there is still one issue that plagues the machine… and that is filter clogs.    Filters […]

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Metal Threads in 3D Printed Parts

When threading 3d printed parts you can run into issues such as parts breaking or warping.  To avoid this and add some extra strength to the holes you can insert metal threads into the parts. When inserting metal threads into FDM use Heat Set Inserts. This will allow the metal thread to melt into the part.     For PolyJet parts use Press-Fit Expansion inserts for plastics. PolyJet material does not melt as easy as FDM.      See it […]

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How to Fix “Stringy” FDM 3D Printed Parts – Stratasys 3D Printer Support Tips

In the case that FDM parts seem “stringy” or have model and/or support material embedded randomly in the parts, the solution is simple. Replace the material.  The two causes for this effect are older material and moisture in the material. Remember, whether we are talking about Polyjet or FDM 3D Printer Material, it has a shelf life. Be sure to properly store your material. It is highly recommended that material stay in the foil bag it was shipped in.  This […]

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