Leveling with tech support and sharing information aids in the resolution of issues.
It’s Just Time to…uninstall, clean, and reinstall SolidWorks
I as a tech hate, and I repeat hate telling a customer that they should uninstall and reinstall to try and solve a problem. To me that is just poor troubleshooting. I say that this is much like taking you car to a mechanic and him saying that I think that you have a bad head gasket. Well the fact is that I either do or don’t have a bad head gasket, but I refuse to tear it down and […]
…Purchase a new computer.
It’s just time is a fresh look on some of the issues and questions that come up from the perspective of a support technician.
It’s Just Time to…Stop building Frankenstein.
It’s just time is a fresh look on some of the issues and questions that come up from the perspective of a support technician.