How to unlock Customer Portal links

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If you don’t have a Customer Portal Account, then before reading this – head out to CustomerPortal.SOLIDWORKS.com, and register using your SOLIDWORKS Serial Number. If you DO have a Customer Portal Account, then chances are you’ve had the exact thought and frustration before: The Customer Portal is a webpage dedicated to SOLIDWORKS customers. Anyone can create an account and get basic access. If you’re a paying (on maintenance) customer, you get access to specific sections of this Customer Portal page – […]

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Create a SOLIDWORKS Customer Portal Account and Win an iPad

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Register for a SOLIDWORKS Customer Portal account by May 22, if you want a chance to win one of 5 iPads and Ar.Drones*. Register here The Customer Portal provides you with tremendous value, and gives you 24/7 online access to vital information and resources, including: The latest versions of SOLIDWORKS software and Service Pack updates The Knowledge Base – a wide range of technical documents and resources A complete view of SRs (Service Requests) and SPRs (bugs) Enhancement request privileges to […]

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How to submit a SOLIDWORKS Enhancement Request

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About a week and half ago I posted a article on how to remove the locks from the SOLIDWORKS Customer Portal (http://blog.cati.com/2011/03/how-to-remove-the-locks-in-the-solidworks-customer-portal.html) so I thought it would be good to follow it up with how to submit a SOLIDWORKS Enhancement Request.  So to put in an Enhancement Request you will need to do the following: Log in to the SOLIDWORKS Customer Portal (https://login.solidworks.com/nidp/idff/sso?id=cpenglish&sid=2&option=credential&sid=2) Select the Enhancement Request link.  Search to see if there has been a similar request before.  If […]

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How to Remove the Locks in the SOLIDWORKS Customer Portal

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So in looking back through our call log one of the calls that I see time and time again is a customer who is new to SOLIDWORKS or new to a company that when they create a new account to the SOLIDWORKS Customer Portal they see locks on a majority of the links in the portal.  When you create a new account to the SOLIDWORKS Customer Portal (https://login.solidworks.com/nidp/idff/sso?id=cpenglish&sid=2&option=credential&sid=2) you have two options, to create an account as a Guest or […]

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Why are there so many Hex Bolts in Toolbox?

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The question that was asked the other day was “Why are there so many Hex Bolts in the Inch Standard of Toolbox and where doe the information come from. The answer to this is simply because there are many different standards, to go into a little more detail we need to look at where SOLIDWORKS gets their information from and where we can find out more about the different sizes in SolidWorks. To answer the question of where does SOLIDWORKS […]

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